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At Hilton London Bankside, we are always pleased to hear ‘how we did’ from our customers, it’s an important part of what helps us to continuously improve our service. Please see below some of our favourite comments from clients.

Strata Create Client Event - April 2024


The client was very happy with the result, and we couldn’t have achieved it without your hard work and support. Also, special mentions to Mauricio and Verdiana who really went the extra mile to make our time at the Hilton Bankside so enjoyable.


Chef also deserves a special mention – the food was delicious, and we appreciate all the work that went into the many dietary requirements!

Melanie Tanner - Project Manager 

Connect Health - January 2024

I just wanted to say a huge thank you to you both for everything you did for us. Truly outstanding!


Everyone I came across was so lovely, polite, and very professional. We had a lot of feed back from those attending to say that the event was the best one yet and the table servers were just amazing. Like watching an orchestra at work!  It couldn’t have gone any better.


Fiona Wilson - Learning and Development Coordinator


TechFest 2023

We relaunched one of our evens in a drastic way using the flexible Ballroom at London Hilton Bankside. TechFest was a full exhibition with stand builders, x4 stages, and everything that comes along with it; all of which needed to be derigged and removed while the Hilton team set up for a x420 pax Awards dinner in the same room. Despite labour challenges, tight deadlines, an overwhelming number of last minute changes in an already very busy period of the year we were very impressed by the service we received. The team couldn’t do enough to help, and then on-site team are one of the best, most efficient and helpful teams you can hope to encounter in London. Working with Bankside was a dream and we’re already looking forward to bringing events back there in future.

Harry Bower,  Deputy Head of Event Operations, emap

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Energy Transition Summit- October 2023

I just want to thank you and your whole team for the amazing job you did for the Energy Trans summit. You, Maurizio, Rohan and everyone from your team has been super helpful, friendly, prompt in anything they did and I just wanted to thank you all for helping to make our event a success. Thank you so much all of you for your patience and flexibility for so many things, thank you!

Juliana Franze Silva - Senior Events Manager - Financial Times Live

Rethink- May 2023

A huge heartfelt thank you to Ewelina, Cate, Zul, Maurizio and the entire Hilton Bankside team for helping make our events an incredible success!


The team’s professionalism and attentiveness were exceptional, ensuring a seamless experience from start to finish.  The event spaces at Hilton Bankside always exceeds our expectations. Our guests were impressed with the stunning surroundings and the impeccable attention to detail. The team’s dedication and expertise were evident in every aspect of our event; from Cate as our Event Planner who worked closely with us to ensure our needs were met, to the friendly and efficient service provided by the Banqueting team, everyone went above and beyond.


In summary, Hilton Bankside stands out for its remarkable event spaces, dedicated staff, and impeccable service. We look forward to future collaborations and experiences at this venue!

Michaela Mutinelli Da Silva, Events Executive for Rethink Events

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Euromoney IMN- April 2023

Cate and the Hilton London Bankside team were great to work with! They accommodated all of our requests and provided their insight and expertise to make the event run as smoothly as possible. The meeting space fit our needs perfectly and the food was delicious.

Karen Vanderford - Operations Manager - Euromoney IMN

LV Broker's Forum- March 2023

Thank you so much for your support yesterday. Like last year, the service you and the team gave was excellent. Everyone that supported the event was so professional and helpful. Nothing was too much trouble and the event ran smoothly without a glitch. I love working with you personally Indi, it’s such a weight lifted knowing I can trust you have everything in hand. Everything we ask for pre event was delivered and any last minute requests you delivered quickly without question. Zul was also a dream, so patient and polite even when I requested something off plan. He and his team were on the case and without hesitation. Having all of this support is so important to mine and Jen’s roles as we have so much to manage on the day, so you make our day that bit easier and we’re so grateful for that! Thank you and please pass this on to everyone who was involved in making yesterday such a success.

Ella Warren -- Marketing Executive (Events) - LV Broker 


Moody’s Analytics Banking Summit - March 2023

It was a pleasure working with Indi and her team at the Hilton Bankside for our Moody’s Analytics Banking summit this year. Communication was great on the run up and during the event and everything that was promised was delivered to a great standard. The team was friendly and always willing to help with Indi being available and on hand to help during every stage of the day. I look forward to working with Indi and the team again in the future.

Corrie Thomson-- Senior Associate - Events & Outreach

SuperReturn Private Credit Europe 2023 Conference via Informa UK- March 2023

Great event space that worked well for our event. The organisation and responses pre-event were very good – exactly what an event organiser looks for.

Rachel Lewis -- Head of Delivery at Informa Connect - Global Finance

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English UK - March 2023

Thank you to the team at Hilton London Bankside for helping us organise and deliver a great event. Special thanks to Indi, who especially in the immediate weeks before the event, was extremely responsive. The venue space worked well for the format of our event, the bedrooms were of a high standard and well-serviced, the food was delicious and every team member was polite. We hope to be able to return to the Hilton for future events

Siobhán Baccas - Project Manager (Events & Training) - English UK

CC4000 Ltd - October 2022

The team at Hilton Bankside continue to excel with their professional and flexible approach, long may it last!  


Your contact, attention and integrity means a lot to Paula and I; after all, the industry’s foundation is purely about building and maintaining relationships.

Gavin Bull - Head of Events, CC4000 Ltd

Worldwide Free Venue Finding Agency

Euromoney - October 2022

A big thank you to the banqueting and hospitality team at Hilton Bankside.  


We were delighted with how the evening went. The event ran exceptionally well thanks to your incredible staff.

Dinner was fantastic and we received many compliments on the food. We look forward to returning soon

Women of the Future Summit -  September 2022

It was fantastic to hold our event at Hilton Bankside. Despite it being the first time to use the venue, it genuinely felt like we had been a client for years. The food was delicious, the space looked amazing and the staff were incredible. The event went so smoothly and I can’t thank them enough for all their support, it was a joy to work with them.

Gemma Nunn, Director of Operations, Women of the Future Programme

Credico - 2021

It was amazing to host a meeting at the Hilton London Bankside “in person” after 18 months.  All the staff were fantastic, as always, and we all felt safe with socially distanced seating, mask wearing throughout the hotel and regular sanitising of the communal areas.  The refreshments throughout the day and evening were delicious. The event staff always go above and beyond to ensure our events run smoothly and we can’t thank you enough for hosting us.

Debbie Shaw - Financial Operations and Events Manager 

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DIT Civil Nuclear Showcase 2018

The team at Hilton London Bankside were very accommodating, they went above and beyond to help. For example, the night before we had to pack delegate bags and after they setup the room they came and helped us. In addition, we had a last-minute request for lunch on one of the days and your team was very quick to help. The space worked really well and we the Bankside Ballroom turnaround in ½ hour, which was really important. We actually had the room turned around in 20min which was very impressive.

Deloitte - Media & Telecoms 2018

The events team at Hilton London Bankside were very accommodating and understanding of our delay in sending over last minute changes, menu’s and final deposit, this was very much appreciated. We we're very satisfied with the service we received, which mainly shows in that we came back this year and are looking to come back again next year.

VisitBritain -  MeetGB 2018

Launching an inaugural flagship event for international event planners is never an easy task. It is challenging to wow and inspire this well-travelled audience, however with the help from the Hilton Bankside staff we managed to over exceed delegates expectations at our high profile MeetGB event, which took place in Hilton Bankside Hotel on 19 and 20 April 2018. The team support, professionalism, dedication and customer focus has been noted by all the event attendees, which resulted in lots of positive feedback, which we are extremely happy about. I would like to say a special thank you to Stephen Atkinson for making this complex event run smoothly and seamlessly. I look forward to working with you again in the future

Polina Perry, Events & Exhibitions Manager

Spine Intervention Society -

SIS European 2018

We were extremely satisfied with Hilton London Bankside. I have done multiple events at different hotels but this hotel is really a step above everyone else. Especially the staff, their responsiveness and the fact that it shows that they genuinely care it has more than met my expectations and has put every other hotel to the back. Technology was critical to the event and will set the expectations for any future venue we use, as Hilton London Bankside is impressive. Dependable wi-fi was very important to us. We did not pay for the upgraded wi-fi, it was the one included in the package and it was sufficient, which isn’t always the case

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