Testimonials
At Hilton London Bankside, we are always pleased to hear ‘how we did’ from our customers, it’s an important part of what helps us to continuously improve our service. Please see below some of our favourite comments from clients.
Wilmington Events​
We delivered our second back-to-back Awards and Forum at Hilton Bankside in April and everything ran so smoothly and ahead of time, which is a very rare occurrence! This was due to Stephen, Maurizio and the entire team who were just fantastic. We are always so impressed with the catering at the venue, and it didn’t disappoint this year. We look forward to working with the team again in the coming years ​ Sheena Patel - Head of Awards Operations
FPS
​I want to thank Stephen, Roberto and the Hilton team for their help in making our event a huge success from start to finish. From the off set, the team were responsive on email, accommodating to my (many) requests, and went above and beyond my expectations to make the planning of the event as simple and as seamless as possible. The ballroom and branded decals looked great, the waiting staff were attentive and polite, the food was delicious, and the presentation of the after-party drinks and catering was beautiful. I’m particularly grateful to Bence who looked after my two young daughters who accompanied me on my menu tasting. He made it such a lovely experience for them by giving them each a cuddly toy, plus extra chocolate ice cream for dessert. Thank you to you all for giving me and the Federation such a memorable night. Caroline Katz - Head of Events and Marketing​
Strata
The client was very happy with the result, and we couldn’t have achieved it without your hard work and support. Also, special mentions to Mauricio and Verdiana who really went the extra mile to make our time at the Hilton Bankside so enjoyable. Chef also deserves a special mention – the food was delicious, and we appreciate all the work that went into the many dietary requirements! Melanie Tanner - Project Manager
Connect Health
​I just wanted to say a huge thank you to you both for everything you did for us. Truly outstanding! Everyone I came across was so lovely, polite, and very professional. We had a lot of feed back from those attending to say that the event was the best one yet and the table servers were just amazing. Like watching an orchestra at work! It couldn’t have gone any better. Fiona Wilson - Learning and Development Coordinator
Tech Fest 2024
We relaunched one of our evens in a drastic way using the flexible Ballroom at London Hilton Bankside. TechFest was a full exhibition with stand builders, x4 stages, and everything that comes along with it; all of which needed to be derigged and removed while the Hilton team set up for a x420 pax Awards dinner in the same room. Despite labour challenges, tight deadlines, an overwhelming number of last minute changes in an already very busy period of the year we were very impressed by the service we received. The team couldn’t do enough to help, and then on-site team are one of the best, most efficient and helpful teams you can hope to encounter in London. Working with Bankside was a dream and we’re already looking forward to bringing events back there in future. Harry Bower,  Deputy Head of Event Operations, emap
Go! London
I would like to express a huge thank you for all your help and assistance with our meeting last week. The facilities and arrangements all went well. The catering staff were attentive and helpful and all the partners and guests enjoyed the lunch and refreshments throughout the day. Overall, the service was delivered with care and professionalism which made our day enjoyable and successful. Thank you once again for accommodating the last-minute requests and making the booking experience seamless and helpful. No doubt we will be booking again in the near future! Rozina Ahmed - Strategy & Partnerships,